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Legal Services

IT & Social Media

Legal advice for digital business models, companies and professionals working online – from software agreements and data protection to social media law and blocked platform accounts.

Context

Digital business models rarely fail because of the technology.

They fail because of unclear licenses, contracts that do not reflect how the project actually unfolds, data processing without a legal basis – or a blocked account through which half of the company’s sales are generated.

IT law cuts across several fields: contract law, data protection, copyright and competition law are closely intertwined. We advise companies, agencies, software providers and content creators on these areas together – not in isolated pieces.

Services

How we support you

01

IT & Software Agreements

We negotiate and draft agreements for software development, licensing, maintenance and SaaS models. The service description, acceptance, the grant of rights and liability are decisive – this is precisely where disputes arise later on. The general questions behind them – general terms and conditions, limitation of liability, contractual penalties – are a matter of contract law, the technical particulars a matter of software contract law. Where the contracting party is based in the United States, the specific features of German-US contracts come into play as well.

02

Data Protection & GDPR

We support companies in implementing the EU General Data Protection Regulation (GDPR): records of processing activities, data processing agreements, data transfers to the United States, data subject access requests and the handling of data breaches.

03

Legal Texts for Websites and Online Shops

We draft and review privacy policies, general terms and conditions, withdrawal notices for consumers and the statutory legal notice (Impressum) – including cookie consent and web tracking. Where required, we review your online presence as a whole.

04

Social Media & Content Creators

We review cooperation agreements, clarify advertising disclosure obligations and advise on rights of use in images, music and text – for creators as well as for the companies that advertise with them.

05

Warning Letters Online

We examine whether formal warning letters (Abmahnungen) based on copyright, competition or trademark law are justified, draft the response and defend against excessive claims – within the deadline and without a hasty cease-and-desist undertaking.

06

Reputation & Blocked Accounts

We take action against untrue or unlawful reviews and assist with blocked or hacked accounts on Instagram, Facebook or Google – matters in which speed is what counts most.

Legally precise. Commercially minded.

Data protection is not a matter of forms, but a decision about processes.

A privacy policy that does not describe what actually happens within the company creates neither trust nor protection. We therefore start with the processes: Which data do you really need, which services can be replaced, which risk is acceptable? The documents follow from these answers – not the other way around.

Personal Advice

Your contact

Darja Hannekum is a Certified Specialist Lawyer for IT Law and a TÜV-certified data protection officer. An LL.M. degree earned in the United States adds an international perspective to her advice on digital business models. View profile

In Detail

IT law in Hamburg and Ahrensburg

Internet law (IT law) is a cross-sectional field dealing with the legal questions that arise from the use of the internet. It covers the legal issues of digitalization and the continuing development of new media. Software contract law – the purchase, development and licensing of software – also falls within this field. As attorneys for IT law in Hamburg and Ahrensburg, we advise clients locally and throughout Germany.

In software contract law, it is essential to define the purpose and subject matter of the agreement precisely, because this determines which body of law applies. Every agreement for the development of custom software is an individual case and requires provisions tailored to it. Added to this is the complexity of licensing models – whether direct licenses, stand-alone software products or cloud computing: each form has its own legal subtleties.

Our focus areas in internet law include, in particular

  • Advice on legal questions relating to the use of social media
  • Representation in cases of blocked accounts (Instagram, Facebook, Google Ads, etc.) – including immediate assistance with blocked or hacked accounts
  • Legal support for IT projects
  • Review and drafting of legal texts for your online presence
  • Advice on IT contract law, including the drafting of individual contracts and general terms and conditions
  • Review and drafting of software development, software license, software maintenance and SaaS agreements
  • Advice on domain law
  • Advice on all aspects of data protection, the drafting of privacy policies and support in implementing the GDPR within companies
  • Reputation management (removal of negative reviews)
  • Legal advice for content creators – cooperation agreements, content compliance, defense against warning letters
  • Advice on online advertising (email marketing, social media marketing, influencer marketing)
  • Advice on electronic commerce, including provider agreements and terms of use for online and mobile applications
  • Advice on copyright and competition law on the internet
  • Advice on warning letters online based on copyright, competition or trademark law
  • Advice on web tracking & cookies
  • Advice on app development
  • Legal questions of e-commerce
  • Advice on the EU directive on warranty rights for digital goods
  • Protection of personality rights on the internet
  • Protection of trademarks and other distinctive signs on the internet

What we work on most often

Advice and representation in IT contract law

Software contract law is a core area of IT law and of our practice. We support you in negotiating, drafting and reviewing software agreements in order to protect your interests and to make sure you understand the legal details.

Data protection law and the GDPR

Protecting personal data is not only a legal obligation but also a sign of your commitment to your customers’ privacy. We help you implement the requirements of the GDPR and prepare privacy policies that meet current standards.

Infringements can be costly: in addition to administrative fines, companies may face claims for damages by the individuals concerned and action taken by competitors.

Advice on social media law

For content creators, legal questions matter just as much as reach. From contract review to the defense against warning letters in social media law, we keep your interests in view. Immediate assistance with blocked or hacked accounts and advice on platform policies are part of this work.

Copyright, competition law & trademark protection

In the digital age, protecting intellectual property is more important than ever. We advise you on all aspects of copyright law, support you in defending against and enforcing claims under competition law, and protect your trademarks and other distinctive signs on the internet.

E-commerce and online marketing

We advise on all legal questions of electronic commerce, including the drafting of provider agreements and terms of use for online and mobile applications. We also advise on legally compliant online advertising and support content creators in putting their cooperations on a sound contractual footing.

Artificial intelligence in the company

The use of AI tools raises questions that run right through IT law: Which data may be entered, who owns the results, and what does the EU Artificial Intelligence Act (AI Act) require? We assess the use of AI under data protection and copyright law and reflect it in your contracts.

Your attorneys for IT law in Hamburg, Ahrensburg & throughout Germany

Our aim is to avoid legal disputes and to resolve existing problems quickly and efficiently. We align our drafting with your business model and continuously follow developments in IT law, data protection and platform regulation – from the Digital Services Act to the AI Act.

With offices in Hamburg and Ahrensburg, and available nationwide through digital channels of communication, we assist clients across Germany as attorneys for IT law.

From first call to solution

Getting in touch

You call or write to us. We clarify what the matter is about and which deadlines are running.

Initial assessment

In a consultation, we analyze your situation and explain your options, including the costs involved.

Strategy

We determine the course of action and represent you – in negotiations or in court.

Questions and Answers

Frequently asked questions on IT law

Which legal texts does my website need?

In Germany, a legal notice (Impressum) and a privacy policy are mandatory. Anyone who sells online additionally needs general terms and conditions, a withdrawal notice including the model withdrawal form, and correct price and shipping information. If cookies are set for analytics or advertising purposes, valid consent is required.

When do I need a data processing agreement?

Whenever a service provider processes personal data on your behalf – for example hosting, newsletter tools or external IT support. The agreement is mandatory under Art. 28 GDPR; its absence is regularly sanctioned as an infringement in its own right.

What should I do in the event of a data breach?

Notifiable incidents must be reported to the supervisory authority within 72 hours; where the risk is high, the individuals concerned must be informed as well. Document the incident immediately and have the notification obligation reviewed before the deadline expires.

Who owns the rights to software developed for me?

Without an express provision, the rights of use often remain with the developer – the client then receives only a non-exclusive right of use. Scope, exclusivity, the right to modify the software and access to the source code should therefore be expressly set out in the agreement.

My account has been blocked – what can I do?

Platforms may not block accounts arbitrarily; in many cases there is a claim to have the account restored and to be given reasons. It is important to act quickly and to secure all evidence.

Does advertising on social media have to be labeled?

Paid or otherwise remunerated content must be recognizable as advertising – clearly, in German for a German audience, and at the beginning of the post. If the label is missing, warning letters from competition associations may follow. We review your cooperation agreements and formats in advance.

Related Topics

Further areas of advice

Employment Law

Employee data protection, working time recording and the use of private devices at work.

Contact

Tell us about your matter.

We review the initial situation and discuss the next legal steps with you.